eBay is attempting to prevent frauded buyers from claiming refunds from fraudulent seller hello-9928 aka Andy-wjm.
Victim Rocket Ham reports eBay will not initiate the refund process because PayPal has issued a directive that claims against this seller may not be filed.
KittyFireFlash from SOSFakeFlash reports:
Activity for the fake flash memory seller known as Andy-wjm who recently renamed his id to hello-9928 at our site SOSFakeFlash, is off the charts. It is rare to see a seller climb so quickly in top posts, especially with so many fake flash memory sellers on eBay. This seller had a score over 47,000+ . When FakeFlashNews published:
- hello-9928 aka Andy-wjm 32GB MP Player 8 $US Fraud!
- hello-9928 aka Andy-wjm Betrüger eBay Für 32GB MP Spieler eBay Nur $8 US
it took only two days before eBay suspended him.
Our team is overloaded trying to counsel victims for this seller. We advise that people refuse to accept the fraud or any nonsense from eBay about not being able to process claims because PayPal says it it is not okay to do so. eBay owns PayPal and not the other way around. Both are very much aware of this seller. SOSFakeFlash published an alert back in August 2009.
The behavior in trying to block refunds is not unusual for eBay but the norm. We’ve studied their behavior and response to frauded buyers for over two years and we have the data to prove it.
The best advice we can give to buyers of hello-9928 aka Andy-wjm is to hold eBay accountable. To refuse any games they play and be persistent in demanding refunds.
I like to remind frauded buyers of one of my favorite articles:
I like it because it mirrors what we know at SOSFakeFlash – it is possible to get a refund if you just will not give up!
It’s important that people who have been frauded on eBay, stand up and refuse the fraud. We don’t recommend that anyone fund their purchases from a bank account. Instead a credit card should be used.
While eBay and PayPal do not like members calling their credit card companies for assistance to do a reversal for fraud, it works. It also hurts their revenue and justly so. It is well deserved for permitting the sale of fake flash memory products for over eight years.
The hello-9928 aka Andy-wjm case is a block buster at SOSFakeFlash. There is an opportunity here to send a clear message to eBay and for victims to make their disapproval known.
TechReporters at FakeFlashNews would like you to know the case of hello-9928 aka Andy-wjm powerseller is not unusual for flash memory fraud on eBay.
eBay refusing to process claims as PayPal issued a “directive” buyers were not allowed to file claims against this seller, is very odd and mysterious. Given the hits at SOSFakeFlash for this seller, the magnitude of fraud by hello-9928 aka Andy-wjm must be in the hundreds of thousands of dollars.
TechReporters are very curious. Why is PayPal attempting to protect the eBay seller id hello-9928 aka Andy-wjm ?
FakeFlashNews is aware of the counterfeit ring operating on eBay and that quite a few of the id’s also sell at other internet sites. Paypal is the preferred method of payment. How deep does this conspiracy and cover up go?
- Who are the people behind these internet id identities?
- Just how much revenue do they generate in listing fees and processing fees that PayPal is determined to protect them?
- As Paypal is owned by eBay, how is it that PayPal calls the shots and tells eBay what they can and can not do?
We doubt that eBay suspended this seller to protect buyers. What eBay seller receives over 870 negatives in one month?
TechReporters believe eBay had no choice. Victims are leveraging the internet to expose the fraud for fake flash memory products sold on eBay.
Background:
- andy-wjm eBay Fake Flash Memory Powerseller
- hello-9928 aka Andy-wjm Betrüger eBay Für 32GB MP Spieler eBay Nur $8 US
- hello-9928 aka Andy-wjm 32GB MP Player 8 $US Fraud!
- andy-wjm Ebay Fake Flash Seller Alert – Hong Kong
- hello-9928 aka Andy-wjm eBay Fake Flash Memory Seller High Alert Devious – China
- Review Negative and Neutral Feedback For hello-9928 aka Andy-wjm

Brendon
August 2, 2010
Actually seller hello-9928 scored over 800 negative feedback score in just one month, it was ly5789 who scored 2297 negative feedback in just one month (totally unbelievable).
Brendon
August 2, 2010
I was a victim of seller hello-9928 aka Andy-wjm, I purchased 30+ MP3/4/5 Players and I did not received not one of the items. Seller hello-9928 was not suspended for selling fake flash MP3 Players units, he was suspended because ebay customers were not receiving their items. The seller received over 1200 negative feedback score in just one month, ebay customers were all saying the same thing (Item Not Received) and opening an Item Not Received Case.
This is a case of a good seller gone bad, hello-9928 aka Andy-wjm was a ebay member since early 2008 and had a good feedback score as a ebay seller and a 5star rating, but obviously the seller got to big for his boots and fell in with the wrong crowd.
He started to sale MP3/4/5 Players at low starting price of 99p at the beginning of June 2010, he would list 100”s of items to run around the clock (to keep selling over a 24hour period). Because there were so many listings for these players it gave the innocent ebay customers the chance to win a Media Players at a very low price. People were wining these Players at prices from £1.57 / £2.42 / £3.59 / £4.89 and so on (all under £10.00). Items included were the 4.3″ PSP Clone that was a MP5 Media Player with Digital Camera, ebay customers were wining these items for less than £5.00.
For what ever reason seller ‘hello-9928’ chose not to send these players out to the customers,nobody knows but him. He would just keep the customer hanging for weeks at a time by excuses via email. He may of had money troubles and wanted a quick way out, gaining 100’s and 100’s of payments in a very short period obviously looked the answer for this seller (a quick loan).
At the begging of June 2010 the seller had less than 40 negative feedback, it quickly grew to 1000 in less than one month. Customers were alarming ebay and PayPal of the sellers non performance, with so many customers not receiving their items this would of been a concern for ebay and Paypal.
The talk of fake flash was not of importance really, ebay and PayPal know that this happens but with 100’s and 100’s of customers not receiving their items is more of a concern when it comes to Distance Selling Regulations Act and the customer being protected on a purchase.
ebay is very quiet at the moment with not many sellers selling MP3/4/5 Players at low cheap prices. There were three sellers in total that would always sale these players at low prices, but with them gone its like a ghost town. I did not mind getting a fake flash player as long as I got something, generally these players were good value for money but now the prices for these players are extortionate.
Its only a matter of time before these banned / suspended sellers re-appear back on ebay and it will all start all over again, Oh! what fun it is.
Thank you for reading and please feel free to add any comment.